Terms of Service
This website, www.alexcmelo.com (“Website”) is owned and managed by Dr. Alexandra Melo. Any person accessing the Website and/or availing of the services provided by Dr. Alexandra Melo through the Website shall be referred to as “the User”.
Information on the Website
In spite of the Dr. Alexandra Melo’s best efforts, the information on the Website may become outdated although, efforts will be made to correct the errors and keep the content updated. Also, the information and materials on the Website are provided on “as is” basis. Dr. Alexandra Melo will make best possible endeavours to provide satisfactory, accurate and useful information as a response to any query. Dr. Alexandra Melo offers online/offline resources designed to provide health, medical, and product-related information and services such as chat with doctor, online discussion, counselling services, phone consultations and e-mail communication etc. The content on the Website and the advice of Dr. Alexandra Melo is not intended to be, nor is it a substitute for professional medical advice/attention, diagnosis or hands on treatment. In the event that the User finds an error or omission at this site it may inform the Website of the same.
The content on the Website and the advice of Dr. Alexandra Melo is not intended to be, nor is it a substitute for professional medical advice/attention, diagnosis or hands on treatment. Further, the Website and its facilities are not intended to replace a doctor’s judgment or the care and treatment that only a qualified healthcare provider may give upon due clinical examination of symptoms and/or co-relation of reports with such examination. The User shall provide full and complete information pertaining to the ailment (including but not limited to the User’s medical history). Dr. Alexandra Melo shall be entitled to presume that the said information provided by you is true and correct. Dr. Alexandra Melo does not (expressly or impliedly) guarantee the accuracy, integrity or quality of any information, response advice or medicines prescribed/ sold to you. Dr. Alexandra Melo shall not be bound in any manner by any information contained on the Website.
Usage of the Website
The User shall not under any circumstances whatsoever use the Website to send or post any messages or any material that is defamatory, unlawful, abusive, harassing, indecent, harmful, threatening, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law. The User understands that the Website may not be accessible or access may be interrupted due to technical difficulty or otherwise. Dr. Alexandra Melo is not and shall not be responsible for any delay/ failure by the User to access the Website and/or any error/ omissions owing to such delay/ failure.
The User expressly agrees and permits Dr. Alexandra Melo to contact him/her via the contact number / e-mail addresses provided, from time to time for promotions, feedback, surveys that may be carried out by Dr. Alexandra Melo.
The User has voluntarily chosen homeopathic medical treatment. The User is aware of and understands the negative & positive side effects, expectation of improvement in health and the period of reasonable treatment.
Dr. Alexandra Melo may in its sole discretion be entitled to block / deny access to any person under any circumstances whatsoever, without giving any prior notice.
The User understands and agrees that the services furnished by Dr. Alexandra Melo shall commence on payment of fees for premium services. Dr. Alexandra Melo shall be entitled to terminate the services furnished to the User in case of non-payment or delay or payment.
Family plan inclusions
Definition of Family: Immediate family members not exceeding 5 members being Husband, Wife, Parents and Children. The treatment charges will be annual and the package will depend on the number of family members, as mentioned herein above.
Dr. Alexandra Melo reserves the right (but is not obligated) to edit or delete any communication posted on the Website, regardless of whether such communication violate these standards for content or for any other reason whatsoever.
The views expressed by the users of the Website (including but not limited to the Interaction Areas) are that of the users and Dr. Alexandra Melo does not subscribe to or agree with the contents therein in any manner whatsoever. Dr. Alexandra Melo cannot and does not assume any responsibility for any actions or omissions of third parties, including other website users and the manner in which they might use information received from Dr. Alexandra Melo.
Intellectual Property Rights
Dr. Alexandra Melo is solely entitled to the trade marks, names, logos and service marks, copyrights and all other intellectual property rights including but not limited to the software, application, graphics, text and other materials used therein. Nothing contained on the Website should be construed as granting any licence or right to use any trade mark without the prior written permission of Dr. Alexandra Melo. Any other material displayed on the Website that is capable of being protected as intellectual property shall be the property of Dr. Alexandra Melo and nothing contained on the Website should be construed as granting any licence or right to use any such material without the prior written permission of Dr. Alexandra Melo.
Third party websites
Dr. Alexandra Melo expressly disclaims any responsibility with respect to the completeness, accuracy and fitness of the responses given vide the Website (through e-mail or otherwise). No warranty or representation of any kind, express or implied, is given by or on behalf of Dr. Alexandra Melo that the responses to the queries, shall be appropriate, secure, reliable and free-from-error.
Dr. Alexandra Melo shall not be liable for any negligence (including gross negligence), loss, injury or damage (including without limitation direct, indirect, consequential, special, exemplary or punitive loss, injury or damage) suffered by anyone on account of the use/performance of the information, response, advice furnished to you (via e-mail or otherwise), any action or lack of action by the User and/ or medicines prescribed/ sold to the User.
Dr. Alexandra Melo shall not be responsible in case of any false/ misleading information/ statement made by the User during any sort of interaction with the Dr. Alexandra Melo or the Website.
Please note that health is the result of many factors, some of which are not yet fully understood and therefore it is important to rely only on the advice of a health care professional to advice on any specific condition/situation. The results and duration of treatment may vary depending on the constitution of the human body. The response to any query should not be relied upon as suggesting a course of treatment and it can not replace/substitute regular medical check-ups in any manner whatsoever.
The User indemnifies and shall hold safe harmless indemnified Dr. Alexandra Melo against any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on the Website use of its services, in any manner whatsoever.
Sharing of User information
No delay, forbearance or indulgence in exercising or omission to exercise any right, power or remedy accruing to Dr. Alexandra Melo upon any default by the User shall impair any such right, power or remedy or shall be construed to be a waiver thereof or any acquiescence to such default, nor shall the action or inaction of the Investor in respect of any acquiescence by them in any default, affect or impair any right, power or remedy of the Investor in respect of any other default.
If any dispute, difference, claim or question shall at any time arise between Dr. Alexandra Melo and you, in relation to the use of the Website (in any manner whatsoever) such dispute, difference, claim or question shall be referred to arbitration. Dr. Alexandra Melo and you shall mutually appoint a sole arbitrator. Such arbitration shall be held in accordance with the provisions of the Arbitration and Conciliation Act, 1996 or any statutory modification or re-enactment thereof. The venue of arbitration shall be Mumbai and the proceedings shall be in the English language.
Governing Law and Jurisdiction
These Terms of Service shall be governed by the laws of the United Kingdom.
Should the User have other questions or concerns about these Terms of Service, the User should write to Dr. Alexandra Melo’s registered office at 30, Dickens Yard, Longfield Avenue, Ealing, W5 2UQ or call me at +44 020 3362 0688, or send an e-mail to firstname.lastname@example.org.
Acceptance by User
In the event that the User is not 18 years old or is incapable of entering into a contract under the UK laws or other countries including the country in which the User is resident or from which the User uses the services available on the Website. The User agrees that it is acting on its free will and consents to the contents herein.
The User can accept and agree to the Terms of Service by clicking on ‘I accept’.